Refund Policy

Effective: 2026-05-10.

Monthly plans

30-day no-questions-asked refund from the first charge. Email support@inklet.ai; we typically refund within 24 hours.

Refundable within 14 days; pro-rata refunds available between 14-90 days; not refundable after 90 days. Cancel anytime to stop renewal.

AppSumo's standard 60-day refund policy applies. Process the refund through AppSumo; we revoke access automatically on `code.refunded` webhook.

If sustained downtime in a month exceeds 1%, we credit the next invoice 10% of MRR; report incidents to support within 14 days.